Anti-Spam Policy

What is spam?

In the context of electronic messaging, spam refers to unsolicited, bulk or indiscriminate messages, typically sent for a commercial purpose. Region 12 has a zero-tolerance spam policy.

Automated spam filtering:

Region 12's messaging systems automatically scan all incoming email [and other] messages, and filter-out messages that appear to be spam. 

Problems with spam filtering:

No message filtering system is 100% accurate, and from time to time legitimate messages will be filtered-out by Region 12's systems. If you believe this has happened to a message you have sent, please advise the message recipient by another means. You can reduce the risk of a message being caught by the spam filters by sending the message in plain text (i.e. no HTML), removing any attachments, and ensuring that your messages are scanned for malware before dispatch.

User spam:

Region 12 provides a facility that enables users to send [email messages / private messages] to others.  Users must not use this facility to send unsolicited, bulk or indiscriminate messages, whether or not for a commercial purpose.  Full terms and conditions concerning the use of the facility are set out in DOCUMENT.

Receipt of unwanted messages from Region 12:

In the unlikely event that you receive any message from Region 12 or sent using Region 12's systems that may be considered to be spam, please contact Region 12 using the details below and the matter will be investigated.

Changes to this anti-spam policy:

Region 12 may amend this anti-spam policy at any time by publishing a new version on this website.

Contact us:

Should you have any questions about this anti-spam policy, please contact Region 12 using the details set out below:

https://www.support@cooljcregion12.freshdesk.com